Privacy Policy

Privacy Policy – ShoppingKit

Effective Date: 27 October 2026

ShoppingKit (“we”, “our”, or “us”) operates https://shoppingkit.in/. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

By using our website, you acknowledge this Privacy Policy, subject to any consent requirements and rights provided by applicable law.

1. Information We May Collect

Depending on how you use our website, we may collect the following information:

Personal Information

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

Order and Transaction Information

  • Products purchased

  • Order history and order status

  • Payment status and transaction references

We generally rely on authorised payment service providers to process online payments. We do not intend to store full payment card details on our own systems unless expressly disclosed and lawfully handled.

Technical Information

  • IP address

  • Browser type and device information

  • Website usage and diagnostic data

  • Cookies and similar technologies, where used

Customer Support Information

Information you provide when contacting us about orders, returns, refunds, or other enquiries.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders.

  • Arrange shipping and delivery.

  • Communicate order confirmations, updates, cancellations, and refunds.

  • Respond to customer support requests.

  • Prevent fraud and protect website security.

  • Maintain records and comply with applicable legal obligations.

  • Improve website functionality and customer experience.

  • Send promotional communications where permitted by law and, where required, with your consent.

You may opt out of promotional communications where applicable. Essential service messages related to your orders may still be sent.

3. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential functionality, maintain shopping sessions, remember preferences, analyse performance, or improve the user experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

4. How We Share Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Payment gateways and payment service providers.

  • Courier, shipping, and delivery partners.

  • Website hosting and technical service providers.

  • Customer support and communication service providers.

  • Professional advisers, auditors, regulators, or law enforcement authorities where legally required.

We do not intend to sell customers’ personal information to third parties.

Third-party service providers may process information according to their own terms and applicable legal requirements.

5. Data Security

We take reasonable measures appropriate to the circumstances to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sharing passwords, payment credentials, or other sensitive information through unsecured channels.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, dispute resolution, accounting, and legal compliance.

Information may be retained for longer where required or permitted by applicable law. When information is no longer needed, we will take appropriate steps to delete or anonymise it, subject to legal and technical requirements.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information held about you.

  • Request correction or updating of inaccurate information.

  • Request deletion of information where legally applicable.

  • Withdraw consent where processing relies on consent.

  • Raise a privacy-related complaint or grievance.

  • Exercise any other rights available under applicable law.

Some information may need to be retained to meet legal obligations or resolve disputes.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing a request.

8. Children’s Privacy

Our website is intended for people who can lawfully use an online shopping service. We do not knowingly seek to collect children’s personal information in violation of applicable law.

If you believe a child has provided personal information unlawfully, please contact us so we can review the matter and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

We encourage you to review the privacy policies of external services before providing personal information to them.

10. Data Breaches

If a personal data breach occurs, we will assess the incident and take the actions required by applicable law, including any applicable notification obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date where appropriate.

12. Contact and Privacy Grievances

For privacy-related questions, requests, or complaints, contact:

ShoppingKit

Email: foxtechsol@gmail.com

Phone: +91 9981695024

Address: 1601 Nakshatra Enclave, BDA Road, Awadhpuri, Bhopal, Madhya Pradesh – 462022, India.

Website: https://shoppingkit.in/

We will review privacy enquiries and respond in accordance with applicable law.