Shopping Policy – ShoppingKit

Effective Date: 27 October 2026

At ShoppingKit, we aim to provide a smooth and transparent shopping experience. Please read the following policy before placing an order on https://shoppingkit.in/.

1. Order Placement

Customers can place orders through our website by selecting their desired products and completing the checkout process.

After an order is placed, customers should review their order details, shipping address, contact information, and payment status carefully.

Order confirmation does not guarantee acceptance if an item is unavailable or an order requires verification. If we cannot fulfil an order, we will inform the customer and arrange any applicable refund for payments already received.

2. Product Information and Pricing

We make reasonable efforts to display accurate product descriptions, images, prices, and availability.

Product colours and appearance may vary slightly depending on your device or screen settings.

Prices, offers, and product availability may change without prior notice. The price applicable to an order will be the price displayed at checkout when the order is placed, subject to correction of genuine errors and applicable law.

3. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer, subject to service availability.

Estimated delivery times, shipping charges, and applicable delivery conditions will be displayed during checkout or communicated to the customer where applicable.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, logistical issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. Additional arrangements may be required if an address is incomplete or a delivery attempt is unsuccessful.

4. Order Cancellation

Customers who wish to cancel an order should contact us as soon as possible.

Cancellation requests will be considered based on the order’s processing and dispatch status and any applicable legal requirements.

Orders that have already been dispatched may not be eligible for ordinary cancellation and may instead be handled under the applicable return policy.

If an order is successfully cancelled and payment has already been collected, any applicable refund will be processed using the relevant payment method or another legally permissible method.

5. Returns and Exchanges

Return and exchange eligibility depends on the product category, its condition, and the applicable return terms displayed on the product page or communicated at the time of purchase.

Where returns are permitted, products may need to be unused, undamaged, and returned with their original packaging, accessories, and proof of purchase.

Customers should contact us before sending a product back to receive return instructions.

Products that are damaged, defective, incorrect, or materially different from their description will be handled in accordance with applicable consumer protection laws.

No exclusion in this policy limits any mandatory rights available to customers under applicable law.

6. Refund Policy

Approved refunds will be initiated after the relevant cancellation, return, or complaint has been reviewed.

The time required for the refunded amount to appear in the customer’s account may depend on the payment provider, bank, or payment method.

Where applicable, customers will be informed about the refund status.

Refunds will be made in accordance with applicable law and the conditions communicated at the time of purchase.

7. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us promptly.

Please provide your order number, a description of the issue, and relevant photographs or other supporting information where available.

We will review the complaint and communicate the appropriate resolution in accordance with our applicable policies and legal obligations.

8. Failed or Unsuccessful Deliveries

If a shipment cannot be delivered because of an incorrect address, unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return the package to the sender.

Any further delivery, cancellation, or refund arrangements will be handled according to the circumstances, the applicable order terms, and relevant law.

9. Contact Us

For questions about shipping, delivery, cancellations, returns, or refunds, please contact:

ShoppingKit

Mobile: +91 9981695024

Email: foxtechsol@gmail.com

Address: 1601 Nakshatra Enclave, BDA Road, Awadhpuri, Bhopal, Madhya Pradesh – 462022, India.

Website: https://shoppingkit.in/

We appreciate your trust in ShoppingKit.

Shopping kit